Important information on purchasing your Jimmy Browns
You can go shopping 2 ways: either under the heading ‘Our Catalogue’ or on the right hand side in the ‘Shop Now’ column. Simply click on any of the listed products and it will take you straight to the selected page. The hard thing will be to choose which one of the great designs you would like.
Placing an order is simply. Just go and browse through the Jimmy Browns products, choose your product, then size and quantity and press the ‘Add to Cart’ button. You then can keep shopping or you can ‘Proceed to Checkout’. It is really is that simple. Enter a Coupon Code if you have one.
If you have never purchased on-line before, Jimmy Browns would like to ensure you that your purchases are 100% secure. We do not share your details and information with anyone else. When you give your Credit Card details we send your transaction directly to the Bank through Secure Pay or if you have a Paypal account you can use that.
We endeavour to process your order within 24 hours of receipt of your order if received before 3pm Monday to Friday. If your order is received after 3pm Friday, your order will be processed on the next business day (Monday). During sale periods, orders may be subject to delay. Please allow minimum 3-5 business days for delivery.
AVAILABILITY OF PRODUCT
All orders are subject to availability. We will do our best to supply you with your ordered item. However, on occasion items may not be available. In this instance, we will be in touch and offer you a replacement size or refund for the unavailable item.
You can log in as ‘Guest’ or ‘Register an Account’ with us. Just follow all the prompts such as Bill & Account Details, Shipping Details & Order Confirmation. Alway remember your keep your password safe if you are Registering an Account, so for future orders all you need to do is enter your email address and password. If you have any problems you can contact us, through the ‘Contact Us‘ page.
Jimmy Browns fabrics are all 100% quality cottons. We are proud to say that our fabrics are of high quality, and wash and wear fantastic. We are extremely price competitive, and great value for money. We stand by our product, so if you don’t love your Jimmy Browns we are more than happy to offer you a full refund, (refer to our Refund/Exchange Policy).
Customer Service Guarantee
Jimmy Browns is committed to providing exceptional customer service and quality products. We will endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-7 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.
We will ensure that every effort will be made to bring to you a quality product. Jimmy Browns wants you to be a totally happy customer that keeps on coming back. Happy customers make Jimmy happy!
Please feel free to contact us either by going to ‘Contact us’ or on our Customer Service number (02) 9979 3728.